FREQUENTLY ASKED QUESTIONS

1. Why is there no tracking information for my order?
   Order tracking information may not be available to view for one business day after you receive your shipping confirmation. As soon as the carrier scans your package into their system you should be able to view your package as it heads toward you.

   If you do not see tracking information after a full business day has passed, please contact Customer Care.

2. How do I track my order?

   To track your order or check order status, visit our order tracking page and enter your order number.

   For each shipment that goes out we send an email with the shipment details and tracking information.